We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, company information, and any content you upload or create using our platform.
We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, referral URLs, and usage patterns.
We use the information we collect to:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please contact us at privacy@gdsfactory.com.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above. We encourage you to review this policy periodically.
We engage third party service providers to assist in providing our services by processing certain user data. We call these third-party service providers “sub-processors.” These sub-processors process personal data only as necessary to perform services on our behalf and in accordance with contractual obligations, including data processing agreements that comply with applicable data protection laws such as the General Data Protection Regulation (GDPR).
Where personal data is transferred outside of the European Economic Area (EEA), including to the United States, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms in accordance with GDPR requirements.
We may update our list of sub-processors from time to time. Where required under applicable law (including GDPR Article 28), we will provide notice of any new sub-processors by updating this page or through other appropriate communication channels.
Where required, we will provide customers with the opportunity to object to the appointment of a new sub-processor on reasonable data protection grounds. In such cases, we will work in good faith to address the objection or provide an alternative solution where feasible.
We share only the minimum amount of personal data necessary for sub-processors to perform their functions. All sub-processors are contractually required to implement appropriate technical and organizational measures to protect personal data, including encryption, access controls, and confidentiality obligations.
Our sub-processors follow contractual safeguards to protect data.
Below, list our sub-processors, the purpose of their data processing, and the jurisdiction of the sub-processors.
| Name | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting and infrastructure | United States |
| Anthropic | AI processing | United States |
| OpenAI | AI processing | United States |
| Datadog | Monitoring, logging, and analytics | United States |
| PostHog | Monitoring, logging, and analytics | United States |
| Pydantic Logfire | Monitoring, logging, and analytics | United States |
| Google/Gemini | AI processing | United States |
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
DoPlayDo, Inc
Email: privacy@gdsfactory.com
Website: www.gdsfactory.com